Skip to main content

Documentation Index

Fetch the complete documentation index at: https://docs.predictamarkets.com/llms.txt

Use this file to discover all available pages before exploring further.

​
Funding Your Predicta Account

Before you can trade, you need to add funds. Predicta supports multiple payment providers suited to different regions.

​
How to Open the Fund Modal

Two entry points both open the same funding modal:
  • “Add Funds” — button in the top navigation bar (visible on all pages when logged in)
  • “Top Up” — button at the bottom of the sidebar
The modal is a 2-step flow:
  1. Select provider — choose your payment method
  2. Complete payment — the form for that provider loads automatically

​
Supported Payment Providers

Available providers are determined automatically by your country. The fund modal only shows providers available in your region.

​
Providers by Country

CountryAvailable Providers
🇰🇪 KenyaPalmPay · Crypto (NowPayments) · SWIFT
🇳🇬 NigeriaSWIFT · Crypto (NowPayments)
🇿🇦 South AfricaCrypto (NowPayments)
🇿🇼 ZimbabweCrypto (NowPayments) · SWIFT
🇧🇼 BotswanaCrypto (NowPayments) · SWIFT
🇺🇸 United StatesSWIFT · Crypto (NowPayments)
🇮🇳 IndiaSWIFT · Crypto (NowPayments)
All other countriesSWIFT · Paystack · Crypto · INMBank · PalmPay · M-Pesa

​
Steps

  1. Select PalmPay
  2. Enter the deposit amount
  3. Follow the on-screen instructions to complete the payment
  4. Funds are credited once the payment is confirmed
Available in: Kenya, and other countries (when listed)

​
Steps

  1. Select Crypto
  2. Enter the deposit amount
  3. Choose your cryptocurrency (USDC recommended for stable value)
  4. Send to the provided wallet address
  5. Funds are credited after blockchain confirmation — usually a few minutes
Available in: All supported countries
Crypto deposits require blockchain confirmation. This typically takes a few minutes but may vary by network congestion.

​
Steps

  1. Select SWIFT
  2. Enter the deposit amount
  3. You’ll receive wire transfer instructions — bank name, account details, and a reference code
  4. Initiate the transfer from your bank, including the reference code
  5. Funds are credited after the transfer is received and verified
Available in: Kenya, Nigeria, Zimbabwe, Botswana, United States, India, and other countries
SWIFT transfers typically take 1–5 business days. Always include the reference code so your payment can be matched to your account.

​
Steps

  1. Select Paystack
  2. Enter the deposit amount
  3. Click “Continue to Payment” — you’re redirected to Paystack’s secure checkout
  4. Pay by debit card or mobile money
  5. Funds are credited instantly after a successful payment
Available in: Countries not listed in the table above (default provider set)

​
Steps

  1. Select INMBank
  2. Enter the deposit amount
  3. Follow the on-screen bank transfer instructions
  4. Funds are credited once the deposit is confirmed
Available in: Countries not listed in the table above (default provider set)

​
Steps

  1. Select M-Pesa
  2. Enter the deposit amount
  3. Enter your M-Pesa phone number
  4. Approve the STK push prompt on your phone
  5. Funds are credited instantly
Available in: Countries not listed in the table above (default provider set)

​
Understanding Your Balance

​
Balance Types

TypeDescription
Available BalanceFunds ready to trade or withdraw right now
In SuspenseFunds reserved for your open (unfilled) orders — released when orders fill or are cancelled
Total BalanceAvailable + In Suspense

​
Balance Display

Your balance is shown in your display currency (e.g. USD, KES). Hover over any balance to see:
  • The exact USD equivalent (the real-world reference value)
  • The current exchange rate: 1 USD ≈ X {your currency}

​
When Funds Appear

ProviderCredit timing
Paystack / PalmPay / M-PesaInstant after payment confirmation
CryptocurrencyAfter blockchain confirmation (a few minutes)
SWIFT / INMBankAfter bank transfer is received and verified (1–5 business days)

​
Payment History

Track all your deposits from the Payments page (sidebar):
  1. Click “Payments” in the sidebar
  2. See all transactions with: Date, Reference, Amount, Provider, Status, and Actions

​
Payment Statuses

StatusMeaning
PendingPayment initiated, awaiting provider confirmation
CompletedPayment successful, funds credited to your account
FailedPayment did not go through — no funds were taken
If a payment shows Pending, you can click “Resume” next to it to continue or retry that payment.

​
Troubleshooting

​
Payment Not Showing

  1. Check Payments in the sidebar for the payment status
  2. Verify the payment completed on the provider’s side
  3. Wait a few minutes for confirmation
  4. Contact support if the issue persists after 30 minutes

​
Insufficient Funds Error When Trading

  1. Check your available balance — In Suspense funds cannot be used for new trades
  2. Cancel open orders from the Orders page to free up suspended funds
  3. Add more funds if needed

​
Next Steps

Start Trading

Now that you’re funded, place your first trade.

Payment History

View and track all your deposits.

Withdrawing Funds

Learn how to withdraw your balance.