Payment History
Track all your deposits, withdrawals, and account transactions in one place.Viewing Payment History
Accessing Payment History
- Click “Payments” in the sidebar
- View all your transactions
- See deposits, withdrawals, and trading activity
Transaction Types
Deposits
- Mobile Money (Paystack): Deposits via mobile money
- Cryptocurrency (NowPayments): Deposits via crypto
- Shows amount, method, status, and timestamp
Withdrawals
- Bank Transfer: Withdrawals to bank account
- Mobile Money: Withdrawals to mobile money
- Shows amount, method, status, and processing time
Trading Activity
- Order Executions: When your orders fill
- Payouts: When markets settle and you win
- Shows market, amount, and timestamp
Transaction Details
Each transaction shows:- Type: Deposit, withdrawal, or trade
- Amount: Transaction amount
- Currency: Transaction currency
- Status: Pending, completed, failed
- Date/Time: When transaction occurred
- Reference: Transaction reference number
- Method: Payment/withdrawal method used
Filtering Transactions
By Type
- Filter by deposits only
- Filter by withdrawals only
- Filter by trading activity
- View all transactions
By Status
- Pending: Transactions being processed
- Completed: Successful transactions
- Failed: Failed transactions
By Date Range
- Filter by specific date ranges
- View recent transactions
- View historical transactions
Understanding Status
Pending
- Transaction initiated but not yet completed
- Waiting for processing
- Usually completes within minutes to hours
Completed
- Transaction successfully processed
- Funds credited or debited
- Final status
Failed
- Transaction could not be completed
- No funds moved
- May need to retry or contact support
Exporting History
Download Records
- Use filters to select transactions
- Export to CSV or PDF
- Keep records for accounting
- Track your trading activity
Transaction Notifications
You’ll receive notifications for:- Successful deposits
- Completed withdrawals
- Large transactions
- Failed transactions
Best Practices
- Review Regularly: Check your payment history regularly
- Keep Records: Export and save important transactions
- Monitor Status: Watch for pending transactions
- Verify Amounts: Double-check amounts before and after transactions