Documentation Index
Fetch the complete documentation index at: https://docs.predictamarkets.com/llms.txt
Use this file to discover all available pages before exploring further.
Withdrawing Funds from Predicta
Learn how to withdraw your available balance to a bank account or mobile money wallet.Before You Can Withdraw
Withdrawals require you to meet two conditions first:- Make a deposit — fund your account with a minimum qualifying amount
- Place at least one order — trade on at least one market
Only your available balance can be withdrawn. Funds in suspense (reserved for open orders) must first be released by cancelling those orders.
Withdrawals Page Layout
Click “Withdrawals” in the sidebar. The page has three tabs:| Tab | Description |
|---|---|
| New Withdrawal | Start a new withdrawal request |
| History | All your past withdrawal requests and their statuses |
| Methods | Your saved withdrawal methods (bank accounts, mobile wallets) |
Setting Up a Withdrawal Method
First-Time Setup
- Go to Withdrawals → Methods
- Click “Add New Method”
- Choose the method type and fill in the details
Bank Transfer
- Select your bank from the list
- Enter your account number and account name
- Save the method
Mobile Money
- Select your provider (M-Pesa, etc.)
- Enter your registered mobile number
- Save the method
Requesting a Withdrawal
Step 1: Open New Withdrawal
Click “Withdrawals” in the sidebar, then “New Withdrawal”.Step 2: Select Method
Choose from your saved methods, or add a new one.Step 3: Enter Amount
- Enter the amount to withdraw
- Confirm you have enough available balance
- Any applicable fees will be shown before you confirm
Step 4: Review and Submit
- Verify the amount and withdrawal method
- Click “Submit Withdrawal”
Tracking Withdrawals
Click the History tab to see all your withdrawal requests.Withdrawal Statuses
| Status | Meaning |
|---|---|
| Pending | Request submitted, awaiting processing |
| Processing | Being processed by the payment provider |
| Completed | Funds sent successfully |
| Failed | Processing failed — contact support |
| Cancelled | You cancelled before processing began |
Cancelling a Withdrawal
Withdrawals still in Pending status can be cancelled:- Find the withdrawal in the History tab
- Click “Cancel”
- Funds return to your available balance immediately
Processing Times
| Method | Typical time |
|---|---|
| Mobile Money | Same day or next business day |
| Bank Transfer | 1–3 business days |
Troubleshooting
Withdrawal Not Processing
- Check the status on the History tab
- Verify your method details are correct (account number, phone number)
- Contact support if it has been more than 3 business days
Insufficient Balance Error
- Check your available balance — not total
- Cancel any open orders to release funds from suspense
- Wait for recently completed trades to settle
Withdrawals Unavailable / Blocked
If the page shows a “Withdrawals unavailable” banner, you need to:- Deposit the required minimum amount
- Place at least one order on any market
Next Steps
Payment History
View all your deposits.
Account Setup
Manage account settings and preferences.
