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Documentation Index

Fetch the complete documentation index at: https://docs.predictamarkets.com/llms.txt

Use this file to discover all available pages before exploring further.

Withdrawing Funds from Predicta

Learn how to withdraw your available balance to a bank account or mobile money wallet.

Before You Can Withdraw

Withdrawals require you to meet two conditions first:
  1. Make a deposit — fund your account with a minimum qualifying amount
  2. Place at least one order — trade on at least one market
If either condition is unmet, the Withdrawals page shows a banner explaining what’s needed and links directly to Add Funds or the Markets page.
Only your available balance can be withdrawn. Funds in suspense (reserved for open orders) must first be released by cancelling those orders.

Withdrawals Page Layout

Click “Withdrawals” in the sidebar. The page has three tabs:
TabDescription
New WithdrawalStart a new withdrawal request
HistoryAll your past withdrawal requests and their statuses
MethodsYour saved withdrawal methods (bank accounts, mobile wallets)

Setting Up a Withdrawal Method

First-Time Setup

  1. Go to Withdrawals → Methods
  2. Click “Add New Method”
  3. Choose the method type and fill in the details

Bank Transfer

  1. Select your bank from the list
  2. Enter your account number and account name
  3. Save the method

Mobile Money

  1. Select your provider (M-Pesa, etc.)
  2. Enter your registered mobile number
  3. Save the method
Save multiple withdrawal methods and choose which one to use each time.

Requesting a Withdrawal

Step 1: Open New Withdrawal

Click “Withdrawals” in the sidebar, then “New Withdrawal”.

Step 2: Select Method

Choose from your saved methods, or add a new one.

Step 3: Enter Amount

  1. Enter the amount to withdraw
  2. Confirm you have enough available balance
  3. Any applicable fees will be shown before you confirm

Step 4: Review and Submit

  1. Verify the amount and withdrawal method
  2. Click “Submit Withdrawal”

Tracking Withdrawals

Click the History tab to see all your withdrawal requests.

Withdrawal Statuses

StatusMeaning
PendingRequest submitted, awaiting processing
ProcessingBeing processed by the payment provider
CompletedFunds sent successfully
FailedProcessing failed — contact support
CancelledYou cancelled before processing began

Cancelling a Withdrawal

Withdrawals still in Pending status can be cancelled:
  1. Find the withdrawal in the History tab
  2. Click “Cancel”
  3. Funds return to your available balance immediately

Processing Times

MethodTypical time
Mobile MoneySame day or next business day
Bank Transfer1–3 business days
Times may vary by provider and country.

Troubleshooting

Withdrawal Not Processing

  1. Check the status on the History tab
  2. Verify your method details are correct (account number, phone number)
  3. Contact support if it has been more than 3 business days

Insufficient Balance Error

  1. Check your available balance — not total
  2. Cancel any open orders to release funds from suspense
  3. Wait for recently completed trades to settle

Withdrawals Unavailable / Blocked

If the page shows a “Withdrawals unavailable” banner, you need to:
  • Deposit the required minimum amount
  • Place at least one order on any market
Both conditions must be met before withdrawals unlock.

Next Steps

Payment History

View all your deposits.

Account Setup

Manage account settings and preferences.